Accessibility Statement for Gardeners New Eltham Services

Gardeners New Eltham is committed to making our website and online information accessible and easy to use for all visitors, including disabled people, older people, and anyone using assistive technologies. We aim to provide clear, usable information about our gardening services in the New Eltham area so that every customer can find and use what they need with confidence.

Our Commitment to Accessibility

We are working to ensure that the Gardeners New Eltham website meets the Web Content Accessibility Guidelines version 2.1, Level AA. These internationally recognised guidelines explain how to make web content more accessible to people with a wide range of needs, including visual, hearing, cognitive, and motor impairments. Our goal is to offer an inclusive online experience for everyone looking for accessible gardeners in the New Eltham area.

Measures We Take

To support accessibility on the Gardeners New Eltham website, we:

Use clear, simple language wherever possible, especially when describing our gardening services in New Eltham and nearby areas.

Structure pages with descriptive headings to make it easier to navigate and understand content.

Use sufficient colour contrast between text and backgrounds to improve readability.

Provide text alternatives for informative images, so that essential information is available to screen reader users.

Regularly review our content and design to identify and fix potential accessibility issues.

Screen Reader Support

The Gardeners New Eltham website is designed to work with common screen readers. We aim to ensure that page titles, headings, paragraphs, and lists are coded in a logical order so that screen readers can present information clearly. Images that convey information about our gardening services or work in New Eltham are given meaningful alternative text so that visitors who cannot see the images still receive the same essential details.

Keyboard Navigation

Our website can be navigated using a keyboard without the need for a mouse. Links, buttons, and forms are designed to be reachable using the Tab, Shift plus Tab, and Enter keys. The focus order is intended to follow the visual layout of each page, helping users understand where they are on the site. We aim to provide clear focus indicators so that keyboard users can easily see which part of the page is currently selected.

Compatibility and Best Experience

The Gardeners New Eltham website is designed to function in modern web browsers and on a range of devices, including desktop computers, tablets, and mobile phones. For the best experience, we recommend using the latest version of your chosen browser and keeping any assistive technology software updated. While we strive to support as many setups as possible, some older technologies may not display all features as intended.

Ongoing Improvements

Accessibility is an ongoing process for Gardeners New Eltham. As we add or update information about our gardening services and local New Eltham projects, we review new content to ensure it remains accessible. We also monitor feedback and make improvements based on the experiences of our visitors.

Requesting Information in an Accessible Format

If you have difficulty accessing any part of the Gardeners New Eltham website or need information about our services in a different format, such as large print or a simplified version, you can contact us using the contact form on our website. Please tell us which page or information you are trying to access, what format you need, and any details that will help us meet your request. We will review your message and respond as soon as we can.

Reporting Accessibility Problems

We welcome feedback on the accessibility of the Gardeners New Eltham website. If you encounter any accessibility barriers, such as problems using a screen reader, difficulty with keyboard navigation, or content that is hard to understand, please get in touch via the website contact form. We use this feedback to improve our site and to make our online information about accessible gardeners in New Eltham clearer and more inclusive for everyone.